Handling Online Complaints & Reviews

Business reviews for products or services are one of the most powerful marketing tools available. If you’re going to buy something or go somewhere, the most reliable indicator of value for money is the opinion of someone you trust who’s been there before or as a next best option, the opinion of someone you don’t know but who has used the service recently. 

Walter MacCallum , Partner, recently wrote an article for the Drinks Trade on the best way for business owners to navigate online reviews, select the link below to read more.

Handling Online Complaints & Reviews